Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just in time sent, because it is very cold in Netherlands.
product looks good & good quality.
Dlhý čas doručenia, CEZ 2 mesiace, kvalita Dobrá sedia výborne. Odporúčam.
.
OK Nice Thanks
ok
all good
good buyer
Nice gloves.
Gloves are cool, but for strong frosts will not work, in auto to-10 I think it will be normal. The main plus for me is to use the phone in them.
ok
Very good fit to my hand
Super size fair to my hand size and super warm perfect quality price
good quality.
ok,,5+
The product corresponds to its description.
OK, this is the second. I wear the first three years!
Ordered Orange, but received Pink
ok
Nice hot
For spring and autumn will go
Отличные яркие перчатки. Таблица размеров соответствует реальности. Хорошее качество
The quality is excellent, the gloves are luxurious. They are warm, everything is fine, I recommend
all good!thank you!
Ideal for cross-country skiing or paragliding.
Good good. Nice quality. Thanks to the store
Very nice and very good!
Size drops slightly smaller…
Calzano bene, proteggono dal vento e dal freddo, il palmo ha un bel grip che permette di non far scivolare gli oggetti. Le dita supportano il touchscreen, così puoi usare il cellulare senza toglierti i guanti
They're not very isolating, rather. Almost uninsulated.
Thank you the same day sent to Moscow for 2 weeks brought.
Everything is super with the size of everything came up.
good gloves, they fit really well
Niquel
Everything it’s perfect and i will order more very fast shipping and thanks a lot for the store
I took the largest size, and still a little too small. although my hand is of medium size.
Great stuff.
Very good
с пивом потянет
All Perfect
I love them. This is not my first time.
All as in the description delivery ten days to Tula, for autumn, spring will go.
Перчатки примерно до -10 градусов.
Delivered quite long, but the purchase is satisfied. Description corresponds. Gloves are not the warmest but for autumn and early winter is very good. With the screen of the phone work perfectly. Water is also kept (to some extent).
Excellent quality
Very good quality and fast delivery. Only two weeks . Very satisfied with the product! Bought size m,perfect fit. Thank you!
Gloves super!
Product complies with the description. Very Dugi delivery time.
Stiching qualiti not good
The child liked it. Thank you!.