SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fixed it right away. The question was answered. I went just under a month before Salekhard. And you can take 5-6 days because of sorting from us in the city (long lay).
The product came, it's the same as the description, so far it works well and it's original, I ordered 3200mhz but you boot me that's 1200mhz?
Very good store! I recommend the store to everyone! Thank you so much!
Received After 40+ Days! But it was worth it. Not taxed at all. High quality and original. Awesome performance. One of my best purchases on AliExpress. Authentic and original. Got at much better price than in my country. Highly recommended store and store. Very cooperative and understands country laws. Will definitely buy again. ❤️
Everything is as it is written. Buy boldly. Packing is not broken, all whole. The parcel went 30 days
Excellent product. They work very well. I come in an excellent packaging.
Original, excellent product.
Product got everything right, original packaging and Operation all OK
Great product and fast shipping
Product original and new. Description as advertised.
The shaft Super OK, arrived in exactly 10 days, it was super worth.
Excellent store, quickly sent my request and declared value $13.9 and so was not taxed, product New and sealed in factory packaging. Still will do the most already very satisfied with the seller, surely will make more shopping with it later.
Very good. Recommend!
Delivery is fast, externally everything is in order, I will check on the PC and in case of problems I will complement the review.
Product OK and funcinando perfectly
Arrived in perfect condition excellent product recommend
Good quality product ❤️ 4 star because of late shipping
Arrived and already'm using. Recognized as the original CPU-Z. Arrived in 14 calendar days
Quality product 100% original all ok
Arrived in 20 days in Brazil, because the postal strike took to be delivered. Not taxed.
All right with the order, I already have it, and no problem, although I don't install it yet, but it came well
Well-packed product and exactly as in description, it is already installed and running
Apparently arrived all OK, was my first purchase on AliExpress and shipping was ultra fast, so Q bought 4 hours DPS product was already in the hands of carrier and not taxed, and look what I conprei 2X8GB Q gave 540 Dicks… And now missing see if works perfectly. But I believe it will work perfectly. And very Q box could come written at least in English, Mandarin is not my strong not
Works as expected and are original.
All as indicated in the description. I installed it, it works. There were no problems.
I haven't tried it but the material is what it announces
Super haven't checked yet
Well I got the memory eye with Jets Chile Xd
Exactly what you sent with what you offered. The product fits the description. Well packed. Recommended at 100.
Product received to satisfaction. 100 for 100 recommended.
Super fast. Even scared! Memories tested and working well. Very satisfied.
They work very well.
Plash came not working. Opened a dispute. After all the evidence offered to return not 5200 a 4100 if you want the entire amount, return the goods. Had to agree to 4100. The result came in and I paid 1100 for it. Take in the CSN price takayage but there is a guarantee and you will lose money and stay without goods
Took because the postal strike, but arrived well packed and is new!
Excellent! The fastest delivery ever seen here in there!
Fast and effective delivery to chile, 3 weeks or so, I only have to verify that they are the exact model I asked for since the memory packages are written in Chinese and do not specify.
Fast arrived in 20 days, no fees!
Perfect
Arrived and work perfectly in dual channel with what I had already
Amazing and original product working great received in 51 Days and only taxed 60PKR.
Received as purchase made.
Fast shipping even with pandemia and postal strike in Brazil. Product tested and working properly!
I arrive in the days he said, even less, and it's 100% functional
All right, well packed and well ahead of time. Attendants and attentive. Recommend.
looks good thus far.
Excellent product. Fast arrived here in Brazil but due to postal strike, just got it in 21 days. Office as always. Well packed. Recommend. Buy without fear.
I'm from Chile, I take 3 weeks to arrive.
excelente servicio, el vendedor muy atento, recomendado en todo momento respondió con prontitud todas mi dudas. El producto llego rapido, como en un mes aproximadamente. Llego en perfecto estado y las memorias son originales tal cual como las pedí funcionado perfecto. No se para que será una argolla que encimaron pero todo muy bien, recomendado.
Package arrived, seems to work alright. I got 2 crashes (freezing screen) since i put the new RAMS to work, but i dont know if it was anything related. Gonna try it out for now and come back to edit if something goes wrong. So far, good store and good produt.
Demorou 10 dias para a encomenda chegar no Brasil ao todo levou 29 dias para chegar no RS, o produto é muito bom,bem embalado e cumpre com as especificações descritas.