SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent in terms of quality and delivery, there are no defects, many thanks to this store for his respectful service.
Everything is fine, I recommend the store
It was well packed, it came in time specified. Works without complaints yet.
She arrived on time. The order was packed well, but the plash was printed, which made it a little nervous. There was no external damage, so I connected it. Works yet without complaints.
Arrived early, not Fuu taxed and the product is exactly as described. VEI well packaged and sealed. Super recommend
110% recomendable
Oprah came to the Penza region in 25 days. On Ryzen 7 2700 it turned out to run at 3000 MHz, I will try to select timings, 3333 flies out when testing.
Everything is good. love it. No issues found yet
The memory is bought to replace a similar, but defective from juhor. Works great on declared timings at 3600.
Memory's great. Everything corresponds to the description, it works like a clock. Recommend.
It's been three and a half weeks. Operate on regular frequencies of 3200. Packed just fine.
Everything came, everything was fine, but it was a long time ago.
All Super
The goods are delivered, I did not try it in work, while I'm still waiting for the rest, everything looks new
Packing is different from original one. Without instructions and stickers inside. The modules themselves are determined correctly and the tests pass. It's OK for now.
Normal memory. The declared frequency 3600 holds. There is almost no potential for overclocking. Definitely worth your money (took 32 giga 3600 MHz for 14 K.)
It came a month before Bashkiria. Put the characteristics correspond, while everything works, if it breaks down, I'll add a review
Product as described. Original and well packed. Arrived on time advertised, not taxed. Recommend this store/store!
Arrived, all right, excellent comb memory
This is the second bar, the flight is normal!
Came quickly, work perfectly, I recommend the store
Thank you very much to the store everything works fine
An excellent next set of memory bands. In the original packaging, with the correct marking. Together with the qtj1 * on the motherboard with the Z370 chipset took 3200 MHz. timings originally 16 18 39, with a raised voltage of 18 V. Stock timings work at 1.25V and 3000 frequency. I recommend the store and the goods
Excellent memory straps. In the original packaging, with the correct marking. Together with the qtj2 on the motherboard with the Z370 chipset, the 3200 Mhz. timings initially 16 18 39, with a raised voltage of 18Hz. Stock timings work at 1.25V and 3000 frequency. I recommend the store and the goods
Memory working, ordered 11.11, received 30.11.
fast delivery
Nice.
nice
Good speed of the drive, you will not regret it.
Fixed it right away. The question was answered. I went just under a month before Salekhard. And you can take 5-6 days because of sorting from us in the city (long lay).
The product came, it's the same as the description, so far it works well and it's original, I ordered 3200mhz but you boot me that's 1200mhz?
Very good store! I recommend the store to everyone! Thank you so much!
Received After 40+ Days! But it was worth it. Not taxed at all. High quality and original. Awesome performance. One of my best purchases on AliExpress. Authentic and original. Got at much better price than in my country. Highly recommended store and store. Very cooperative and understands country laws. Will definitely buy again. ❤️
Everything is as it is written. Buy boldly. Packing is not broken, all whole. The parcel went 30 days
Excellent product. They work very well. I come in an excellent packaging.
Original, excellent product.
Product got everything right, original packaging and Operation all OK
Great product and fast shipping
Product original and new. Description as advertised.
The shaft Super OK, arrived in exactly 10 days, it was super worth.
Excellent store, quickly sent my request and declared value $13.9 and so was not taxed, product New and sealed in factory packaging. Still will do the most already very satisfied with the seller, surely will make more shopping with it later.
Very good. Recommend!
Delivery is fast, externally everything is in order, I will check on the PC and in case of problems I will complement the review.
Product OK and funcinando perfectly
Arrived in perfect condition excellent product recommend
Good quality product ❤️ 4 star because of late shipping
Arrived and already'm using. Recognized as the original CPU-Z. Arrived in 14 calendar days
Quality product 100% original all ok
Arrived in 20 days in Brazil, because the postal strike took to be delivered. Not taxed.
All right with the order, I already have it, and no problem, although I don't install it yet, but it came well