SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect...
ممتاز
ok
Im satisfited. I recommend this store.
ok super
Useless
Looks great. Will see how well it works.
very fast delivery. good product
Excellent product
Netter Kontakt, schnelle Lieferung. Muss nur noch testen
Описание соответствует. Правда пока не понятно насколько фильтр справляется, слишком мало времени простоял. После того как удалил фольгированную защиту сзади, появился какой-то запах, не резкий и полагаю, что-то вроде освежителя.
Llevo dos días y de momento perfecto envío rápido
All OK
Товар - на высшем уровне. Продавец -молодец. Отправил быстро. На контакт идёт легко. Доставка в Украину - 28 дней с момента заказа. Продавца рекомендую.
excellent !! 100% recommended
Все супер
Непонятно работает ли))
no se si realmente hace algo
Good as always. Second order after the first one was successful.
Big THX! ;)
ha llegado en buen estado y rápido, a ver si funciona. gracias
Good buy
Good quality.
Быстрая доставка. Отличный вид. Уже проверяю в холодильнике.
Fast. Goods OK! Recommend store!
Все качественно. Прислонил к отверстию подачи воздуха в холодильнике. У меня запахи абсолютно все исчезли.
I take not the first time. This thing works. There is no smell in the refrigerator.
Quality and very aesthetic freshener. The only drawback in my opinion is that in the refrigerators are not Viomi there is no fastening for him and the freshener is just put in the corner of the refrigerator. I pasted on a thick double-sided tape so as not to block the holes on the back of the freshener.
perfect
Good
Excellent odor absorber, I recommend!
AS153027728CN
Filter is very good, quality, shipped immediately after order, delivered super fast 10 days, store and shop are excellent, the use of the filter in the refrigerator Atlant for several years has perfectly proven itself from harmful and sharp smells, refrigerator large put two filters. enough for a year.
Same as described and same as photo. It is made for Xiaomi refrigerators but you can use it in any no frost refrigerator, not sure for ordinary refrigerator. Don't bother to open or close since this is only available when attached on a Xiaomi refrigerator. Just peel off the sticker on the back and put it in the fridge. It has mint smell and probably we'll see the effect after a while. Recommended.
Stuck it in the lower corner. Let's see if the effect
Packed well, delivered quickly enough. But the main thing that works! The only question is how long will it last...
Delivery two weeks .. Recommend
I liked
It works, there are no smells.
All good
Description accurate, fast shipment and delivery
The thing is pleasant in appearance, assessing the effect is not easy, but it did not get worse)
Does the promises very good…
Perfect. The item was described by stores very good, socks 100% to. The communication with the seller was excelling. We thank the seller for the very fast timely processing. Regards to China.
По якості матеріалів норм. Рекомендую.
Everything came clearly, but in the usual refrigerator is pointless
The product is exactly as described by the store. I have bought from him several times, and will probably continue to do so. He is among my favorite sellers.
ВСЕ ОТЛИЧНО
producto idéntico a su descripción, bien empaquetado, envío rápido (7 días a España)
Looks good, let's see how in operation