SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Arkhangelsk region three weeks. The screwdriver liked, without strain unscrews the screws. As a gift, a cover is put.
Good product
Screwdriver-fire! Looks and works-as it should, very high quality. Do not forget to prepare Pinky batteries;-)
Super
The screwdriver is cool, but for some reason in this model there is no backlight, a little upset
Turns of course slowly, i would like faster. Overall normal.
Just what I needed, if I were rechargeable it would be better, thanks
thank
Good for small screws. Torsion force is weak. Basically, you have to start and finish manually
The product came for 3 weeks, packed well, about the product itself reviews a lot, something else to write meaning there, store recommend.
Fast delivery, great product!
Perfecto
very useful mini screwdriver for work with small repairs
Goods came very fast, consistent with the description
++++++
Delivery to moscow-8 days. Looks beautiful. The moment of rotation is small, but for small works enough. Batteries not included. I recommend to everyone both the store and the screwdriver.
Delivered on time, the screwdriver is excellent, the disassembly of phones is just high with it .... this is a tool that will simplify the disassembly, echoing the screwdriver
Looks beautiful. I do not advise taking. Very weak moment. Quickly puts the battery I'm dissatisfied. Money spent in vain
thank very much!
It came quickly, everything is fine
Top nickel product nothing to say
parfait
Very useful and works fine.
Great screwdriver. Took on sale for 15.57$. Very satisfied. Very long delivery (two months). You can buy.
Great product, little slower shipping time. Recommended!
Average shipping time. Works on 2 x AAA battery
Nice. works fine. With 2 AAA battery
fast shipping 10 days
Fast delivery, the goods correspond to the description. It looks very neat, presentable. Buzzes, if you insert batteries) ordered as a gift, so i can not say anything else.
Good screwdriver, many bit
top
Received in 2 weeks. Works perfectly
Fast shipping, good price, excellent! Recommend store!
Works, but there is a strange smell
good
There are no batteries with the product
Beauty has reached, the husband is happy! Great screwdriver! Bit a lot. Reached 21 days to St. Petersburg.
The screwdriver arrived quickly, taking into account the holidays in China, less than a month :) the complete set (without batteries) also and the screwdriver case and bit as a gift put). All packed in the original bundle under the film.
Quality is excellent
Not very strong
The quality is excellent. Delivery is fast.
super
I am satisfied with the product
Product came pretty quickly (approx. 2 weeks), workmanship good and solid, I had no occasion check screwdriver in stock however testowo tried unscrew tight dokręconą śrubkę in myszce computer and not gave advice, you had to turn the first 'manualnie'. Maybe this issue of battery, can something different, come out in the wash. Anyhow I give 5 stars
Everything works, all norms.
L'oggetto non mi è stato spedito, ma il venditore ha prontamente restituito quanto pagato.
Excellent mini screwdriver
ответной доволен, сделано качественно
Ottimo prodotto, qualità e design eccellenti.
I ordered 11.11. Delivery month. Packed well. Funny thing. I ordered my son as a gift, he really wanted him) came good, all sorts of bits to him in a convenient container. For storing a pouch with strings for 2 compartments. I think to poke in every technique is suitable.