SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK
All as in the photo, everything works, but the motor is weak
Not bad.
Quality thing
Good quality. It's not bad.
Everything works, everything is fine. But the parcel was 65 days, came after the end of the protection time of the order. The dispute did not open because on the day of order protection the parcel passed customs. Wrote messages to the store (about the completion of the time) but because of the Chinese New Year, the answer was never received! I think it's irresponsible! One thing to send an order, and the other to solve questions online! Shorter support from the seller was not and it's sad. I do not know if I will order again from this seller. I guess I'll think three times!
Extraordinary producto.exe lens termination. i recommend it 100% shipping very fast.
Screwdriver that breathes quality. A beautiful finish and an engine that works smoothly. There are not 18 tips as indicated in the description but 20. The quality of the metal tips is very good and they hold well thanks to the magnet. Tips from other brands are also compatible for more diversity. I am very satisfied with Xiaomi products :)
good
not tested yet
item as described, though it lacks power. Do not expect it to be useful on anything more than small electronic or electric devices. lacks power!
It's okay.
Insanely nice device, for minor repairs the most, the power surprised works on 2 aaashnyh batteries, if not to clamp the button, just a screwdriver, you can twist manually. After the order saw similar with illumination and on the battery, I think they are more practical.
ok
Delivery to rb two weeks, took for a gift, i can not check
Todo correcto
Rechargeable, overlooking the general dry cupping, rather I think the Western world is force is also fine and make you satisfied.
very good
Perfect, shipping in the time
Все супер, буду заказывать второй
I find it very good product
Отличный оригинальный товар, быстрая доставка. Рекомендую! Продавцу спасибо.
Aesthetic and comfortable
Weak. Do not wait for any miracles. The bit set is excellent.
Отверка халтурная, люфт во вращении огромный. Доехала в целостности за что спасибо.
This tool allows me to speed up some of my jobs for customers. This is an excellent tool for laptops to get the unit opened, part replaced and then closed back up in a much shorter amount of time. Lets you get to the testing phase sooner and free your hands up for other work.
Make you satisfied work well I'm
Zaebis
Everything came quickly and efficiently. I bought myself and my father as a gift. Everyone is happy
Great screwdriver. Pay attention to the batteries. It is necessary to put more assistant, then twist will be worthy.
nice
It's all right. Shipping about 20 days. I think a screwdriver for fine work is quite suitable. Made very carefully. The handle of aluminum is rough, does not slip in the hand. The screwdriver is not very powerful, not very fast. The quality of the bit looks very good. I consider for my money a decent tool.
I arrive well, very well packaged, comes with a cloth bag to transport and store it. For its size it is quite strong.
Соответствует, работает норм, пришла без батареек
Good
Super. Came
When registering on my link keshbek 10% for 3!!! Months-bit. ly/10 alicash After the point remove the space The store is well done, the goods arrived quite quickly, the quality was pleasant!
The goods were never delivered. Track number stopped tracking.
Fantastic product. A++ high quality, very nice packaging. Works perfectly. Recommend
During product shipping the bits had come out of the tubes. Shipping package is not sufficient to protect the product, luckily it was not damaged but expected better for the price.
I don't know, or it's actually Xiaomi. No mi or Xiaomi inscriptions.
Great screwdriver. The truth of two power modes (with automatic switching) did not notice how not tried...
This was a gft for my husband, he is satisfied with it.
Ok
Very cool, torque good for simple things (example open a hard drive to remove the internal parts)
I arrive well packed, it works very well
Good Scrub but power soft to bit but it constitutes available Sale men product discontinuation go round, but, it wholesale make another new round deemed responsible good scrub
The quality is not bad, although I tested it for a long time, but it's a toy, the power is not enough even Elementary to tighten the wire, you have to constantly tighten the body)) I think it is necessary if you tighten very small and very long bolts. With the sight of the screwdrivers themselves are not bad quality, I hope they cost this money!
Everything is perfect. Very practical tool for those small screws. Highly recommended
Goods consistent with the description. All works like please. Very fast shipment, has come in 11 days. Recommend salesman :)