SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For phones and tablets is quite, for medium household appliances, the power of torque is not enough.
Very fast shipping
Perfect received very quickly: O :). Xiaomi brand but not written because it is an ecological brand of xiaomi
Power is weak data put on desk and writing stationery business card
Excellent product presentation, works very well
2 weeks of use and goes perfect
Cool thing. Everything works! For small works-an excellent tool!
I liked everything, checked it works, we will look in the future, I did not communicate with the store. Copus thin do not know how to twist with effort.
Everything, ok, quick and comfortable. Thank you
Goods come. In the values of the hour all so yak in the photo. Women's nuance. One-three buttons are on the table. A friend of TSE those shchos one phone to hrestow bitku zliazyala.
Thank you for a nice screw driver.
Thanks, First product fault made 2. Product came from warranty free
Everything ok
Excellent.
Conform to the description seems of good quality Works with 2 AA batteries Comes with tips and fabric pouch
Very class
Convenient thing
Super bn and very reliable this great how bad batteries go that I didn't realize when it comes to buying it hehe but otherwise great
All perfect!
The screwdriver is not bad, but it's better to take not an electric set. There are the following problems: 1) few cross bits, the main working cross bit has strong pointed, because of which does not fully contact with the hat of the Screw, ugly both the hat and the bat itself 2) the screwdriver itself is not felt monolithic and high-quality, inside the batteries hang, the head is also not fixed hard 3) it is possible if you disassemble only the phones of norms, but if you use in places where the load is slightly larger (for example, for PC assemblies) then the torque is not enough, and when tightening the screws manually, the hand lies on the buttons and this is also infuriating I thought that it was cool, for the price of a regular screwdriver from Xiaomi you can take electric, but no, A regular set of Xiaomi wiki to use and more pleasant and convenient
Escelente
Did not look at once that on batteries. Torque torque is less than on an analog battery
Excellent quality
Beautiful. Batteries are not included, works from 2 AAA. Packing is pleasant, you can take as a gift
The goods and the store are satisfied.
very useful
Great screwdriver! Fast delivery, comes complete with a bag. Works from 2 AAA batteries, which need to be bought separately. Well twists and untwists, many different attachments.
Excellent screwdriver for small works is the most, thank you!
Super!!!
Very Good
The screwdriver is normal, but it seemed to me weak. Maybe it will be good when you need to wrap a dozen small screws or Screws ..
All as in the description. Powered by AAA batteries. Suitable for small works (boards, glasses, watches, in general, something small) in the tree there is no self-tapping, the moment is small. Speed is not adjustable-moderate. The stopper is automatic until the button is pressed by the bit in the stopper, I.E. Just a screwdriver. Bits in the kit for 4 (not quite ideal) for small things is the most. Happy with the purchase.
One of my best purchases! Very satisfied, take it, you will not regret it!
It took quite a while, but it's not bad even though I expected it to come with charging or charging via USB, he's got two batteries and I don't like the truth very much! But otherwise great
Quality product, now to test it and see if it's as good as it looks
Quite a cool toy, although the power, alas, is clearly not enough.
Cool screwdriver, works well, does not light up. In the kit there was a cover for a screwdriver and a bit. Recommend
Excellent quality. Sent quickly, but because of the virus of the mute delayed on the way. Recommend!
Not a bad electric screwdriver for working with mobile gadgets. Torque is quite enough to unscrew the screws in the phone and tablet, although to unscrew screws in household appliances, it may not be enough. The screwdriver is powered by two AAA batteries. The store quickly sent the order, but the goods went 2.5 months due to quarantine
Super!
100% description shipping very fast meets your expectations and cheap
The product is good and the store also treats the required level. Product defects it depends on external batteries where there is no internal battery depends on charging
The screwdriver was delivered within a month by a new mail. The quality is good, there are no complaints. Thank you for the goods
EN as the store describes, it has arrived quite quickly even for the time it touches us. I haven't tried it much yet, but it's going well to disassemble small things.
Low power
Thanks
good quality. good idea
Order and wait for over a month in received. Shipping period tracking Ian is in Don't worry is suddenly customized multi-row for the mutual benefit. Product is good.
Excellent screwdriver, I 've wanted it for a long time, when you open your mobile for repair and there you see more than 10 screws, you're starting to get mandrajic. Come Without elements, installed fresh alkalinki. I checked-it works, I thought it would be loud, but no, the sound is similar between a bee and a mosquito, it works well. Recommend!
Product seems to be high quality. Perfect for taking phones and laptops apart.