SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent key, best Q know.
All good.
Good item and quality, recommended store 100%
Perfecto
Everything is fine, but it turns very weakly
Works good but it is using batteries!!!
Top and hit.
Something is too difficult to use it, at first glance easier than a conventional screwdriver, and it is not possible to clearly control the degree of pressing
Excellent screwdriver with stopper!
The parcel arrived quickly. No batteries included. Looks good, I think for small works, suitable.
Its money is worth!!!
As described
The product came quickly works perfectly
works like charm, great store, recomended, top quality
Good screwdrivers
Screwdriver does not work flashlight
Very good!!!!!
I bought it as a gift. Works, more unfortunately I can not say anything.
Good store, fast delivery recommend. The product is good, for home use is useful.
good
Very good product, the product presentation is unbeatable. It works with batteries, not battery
Weak, from 2 little fingers, to work well you need quality batteries, the quality is excellent!
For small works convenient. Large selection of bits. Still, the batteries were included, but for this price is normal.
Purchase satisfied. Track tracked. Delivery 3 weeks.
The screwdriver came a little more than 2 weeks. I liked the bits and really a lot of them. The screwdriver is powered by two AAA batteries. But, I did not like that the power is not enough to unscrew the bolts at the system unit, twisted by me manually. Maybe, of course, the batteries are weak-but for now, I have such a result.
SUPER Doporučuji
Ordered 19.01.20, came 20.02.20 all is well. Seller thanks)
Not enough effort, I would like more.
Works as described. Is all some folding rig but for the Price totally OK.
The truth is very good I recommend it
It is a very good tool. Thanks. I like it. Highly recommended Seller and product.
Without batteries.
The thing is suitable for its purpose. Acquired for a gift, it came surprisingly intact, but in a simple doll in one layer. Very long delivery to Belarus, 2 months.
Ahuenna
Excellent
Externally, everything is as in the picture. how it works-I will not say, because it was bought as a gift
It came in 36 days. Checked with batteries, works.
I didn't like it. Expected higher quality. Two batteries are good! Planting. Enough for 2-3 phones then barely pulls. To the store of the claims there are no rules.
thanks
Looks beautiful. Made qualitatively. The effort is very weak. Expected more. PC case cover screws do not unscrew. On children's small toys, too, refuses to twist. Inserted the usual two batteries at 1.5 V. Soon the batteries will arrive at 1.6 V. I'll try them, maybe it's better. It turns out that it is created only to unscrew screws in phones, tablets, on boards.
Awesome product! Thank you!
Went a long time, otherwise everything is fine.
In general, everything is fine, but the delivery lasted 3 (three, Carl!) months, which is an absolute record!
Great little handy screwdriver for around the house
Quickly and efficiently and goods OK
Everything comes within 10 days. Packing and product of 10
Everything is super, but went to Kiev 2 months.
Mi homes Store ... I received the parcel No. 8006661626623014 on 12/02/2020. I ordered the parcel on 11/15/2019. I waited a long time for the parcel and finally received it. The package on the way was 78 days, I thought to open a dispute with the store. Tracked by the code RP827265051CN, from the logical company China Post Registered Air Mail. The package arrived in simple packaging, but the product itself is packed in high-quality packaging and looks like in the picture. I hope that the product will bring the desired result. I recommend your store to other customers. Good sales to you. It is advisable to expedite delivery to customers. All the best.
Ywent posilka 2,5 city is approximate, the goods are OK!
It took a very long time-about 70 days, the track was partially not tracked, but the store was in touch. All OK