SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
I have received the item and working fine.
Not super strong like a power tool, but still very good so small electronics!
Perfekt ,alles stimt.
Cool screwdriver. 5 weeks to Moscow
The thing is necessary in the farm)!
Everything is fine, the quality is good, delivery to Moscow a little more than a month, works well, small screws twist quietly, can be used as a normal screwdriver, without batteries, especially when can not unscrew the screw motor
Nice product!
Weak, only for something small and not very twisted
Fast Shipping is super. Quite good. The wow stick feels high quality to the bits look good. Let's see what the thing so can.
may be kind of weak in strength but still a nice assistive tool
Very cool thing!!!! Made on conscience!! Very satisfied with the purchase. Delivery a little longer than average. Highly recommend
good
From the moment of order to delivery to Hmao 52 days. Good packaging, will go even as a present. Included instructions in English and Chinese. Powered by batteries that are not included
Order came pretty fast, great product, compatible with WIHA, it's very strong. But remember, this is made for small pieces like phones and such, maybe using it in a chair could break it if the screw is hard to take...
Quality product. Thank you to the store.
Came quickly. Quality at altitude. In work it helps perfectly =)
Recommended.
Everything is super. Everything works. Took for 1 K approximately. On 2 tiny batteries (AAA). There are no batteries in the kit, no backlight, aluminum body, the cover in the kit was included but it was immediately washed. Because he smells like shit knows what. In general, a cool thing for small things. Bits are normal.
Great screwdriver. I have not tried it yet, but it is clear that the materials are good, qualitatively made. In short, I advise the store and the goods. Thank You
Preke gera, viskas supakuota gerai. Labai ilgai kol issiunte ir labai ilgai keliavo. Track numeris buvo bet preke negalima buvo sekti iki pat atvykimo likus 3 diemom.
Very fast shipping. The product is wonderful, corresponds to the description. I recommend to everyone.
Lo que se espera del producto .
perfect
All spinning-unscrew and screw. :)
The goods reached moscow in 2 weeks. Very good quality. Seller recommend
Thank you all OK
All s good nice pacckage
All of them. Uncle salesman.
Wow stick works well, use for only small stuff, will be handy with all the bits A+
Delivery month to Peter, excellent packaging as a gift case
Very cool screwdriver, you need 2 AAA (small) batteries for work.
All Super
looks good - good design and nicely finished. choice os bits impressive
Good thing. I expected that there will also be a flashlight, but unfortunately in this version it is not present (
all ok
Very good product arrived earlier than planned is something i appreciate the speed of the arrival of the mi product friend will be very happy for your product
It works torque isn't that strong but good for the small stuff.
Very fast shipping! Today i experienced at work! Where the screws were manually unscrewed, twisted, with this thing two times faster than the case now went! Very convenient thing especially when you need a bunch of small screws to unscrew or twist! I really liked it! I recommend the store, the description corresponds completely.
Good handle but more, but thought the ball will be bigger, love when smoothly writes, more like gel, the handle coating is good, not glossy, the fingers do not slip
Very high quality goods. I recommend the product and the store.
Came to Moscow in eight days. Corresponds to the description.
מעולה
Muy bien con este vendedor. Hubo u problema con el envío y respondió muy rápido y bien. Este es un vendedor que aconsejo 100%. El producto es muy bueno y manejable. Para lo pequeño que es tiene fuerza, no es para apretar tornillos muy fuertes, pero para pequeños trabajos está perfecto. Muy contento con producto y vendedor.
Non pensavo che la rotazione fosse cosí forte, facendo pressione con le dita non riesco a fermarlo, quindi ottimo acquisto e consigliato.
очень круто, одна из самых удачных покупок)
Excellent petit tournevis ! Je ne regrette pas mon achat !
The screwdriver is excellent, the quality is super, in the hand to hold nice. The laptop was dismantled easily. For strong tightening of bolts, you need to turn the screwdriver with your hand
Good product, I arrive before the estimated date.
Right product