SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly delivered. Everything is whole and neatly packed, works as it should very satisfied.
its working!! but too bad. there is a cap missing for the tube spring the bits
It is very basic electric screwdriver. No batteries supplied.
working fine
Fast, works until everything I can say
Thanks a lot!
Flew to Ukraine for 14 days, the track was tracked, the position reached integrity.
A good set, there is everything you need, work from one charge of recharge aaa batteries, enough for disassembly and assembly of the laptop. Despite the chinese new year and shipment 10 days after placing the order, came to baku in 28 days of which 18 are on the way
It's okay.
Works normally
Delivery is OK. Quality and packaging are perfect.
Works well! Thank you
Great. Twist small screws. For great power is not enough
nice product but... - if screws are really tight the screwdriver would fail -the screwdriver bits are pretty short. I cant reach screws in many small devices
Good very recommend
The store sent only in 6 days. Track tracked, postal services respect, very quickly reached the parcel!
Отличная отвертка, удобная и довольно таки мощная для своих задач
Normal screwdriver for your money.
nice product.and good work
I took myself and as a gift. I liked everything
20 days to Moscow. Everything is fine
Good thing
Cool sell, with pleasure i use it for repairing phones, delivery is fast.
Very good quality, a pity that I did not see that it worked with batteries and not a battery like the kit 69 + 1
The power of course is not like a screwdriver, you can not twist the wood. Well, small screws can be twisted
A good screwdriver, only not traction, first you have to manually unscrew, the quality of performance would be better, but overall satisfied, accelerates the work.
Minus one she on batteries initially thought that on the battery Otherwise everything is done well Prodovtsa recommend
Все ок
Looks nice, works fine as well
Совсем маломощная, только для маленьких болтиков
Excellent thing, works. Included a storage bag.
Came in for two and a half weeks. Packaging whole. Everything is in place. Beautiful set. Large winches, probably, will not tear, but for trifles the most, especially if you twist a lot. Nozzles are magnetic. Everything is ok. Thank you to the store. I recommend.
파워가 쪼금 모자란.느낌.
It's really wow stick! very beautiful.
Everything corresponds to the description, screwdriver and bits in the kit, also a bag for transportation. Delivery is long-40 + days, otherwise no complaints.
fast delivery
It is designed for phones and laptops, very slowly spinning. Not very comfortable working with this speed
The screwdriver is super for some small work: twist the arms in the glasses, screws in the mechanical watch, disassemble-assemble the computer system unit, but no more. The goods were sent on October 14, came to St. Petersburg in a month
супер
Got to Moscow free standard delivery for 4 weeks. Packed "branded" but not Xiaomi (manufacturer-Suzhou standmac Mechanical and Electrical Co., Ltd). Inside the box-two others, in the first-a tube with bits (the smallest slotted bit was broken, trivial, but unpleasant), in the second-the screwdriver itself. Quality in appearance-excellent. The torque is sufficient for most home appliances screws. Also attached a pouch with a firmware in the middle (so as not to hang a screwdriver with a tube). It was very convenient to disassemble something-collect.
Спасибо!
Excellent screwdriver
The driver is small and very useful. It will be an handy piece in my tool kit.
2 weeks delivery. Works really well. Xiaomi good quality
Great store. Fast delivery to zelenograd. 10 out of 10 :)
Pleasant.
The smell of the tips container is unbearable. Harmful even. The screwdriver is not a xiaomi, the button is a little loose. The utility is in fact limited if you use it for Smartphone repair. It is especially a nice object to put on the desktop.
Very nice recommended
Super! It came quickly!
Screwdriver class. And the torque you need. Got to the msc in two weeks.