SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, everything works. A little jammed the box. Packaging is weak.
Got it. Track tracking, delivery 2 weeks to Ufa. The screwdriver is good, I would like a little more power, but the assembly is good and in the hand lies comfortably. The packaging was not wrinkled, although it was poorly packed, even without a pup. The cover is terribly smelly, I will try to repel the smell of sweaty Jackie-chan, but in the meantime, even in the hands it's not nice to take, everything smells at once. If the review did not add, then still did not die!
Delivered fast, works well.
The order came in three weeks. The box is not wrinkled, it was well packed. There is a set of bits. Suitable more for small work. Well tightened external screws do not take.
Produto chegou conforme descrição.
excelente
Идеальный инструмент !
Works good
Good Value. Good Seller. Ultra fast shipment and received perfectly package condition
ok
It came quickly. Whole. Works well.
The screwdriver is good for working with small parts. Fast shipping.
A good thing, useful for all occasions. Works and looks great. Came very quickly
Quality at height, packed not very, but came a whole not crumpled. Power screwdriver is not big. Included storage bag
It came quickly. Inserted batteries. Everything works
love this
thanks!
Delivery is fast. Track is tracked across russia. Simple bolt unscrew. Batteries sit down quickly
굿
The screwdriver came to me defective. The dispute did not open because he owned it on his own. The button with burrs and did not press normally, and most importantly that the batteries do not freeze in place because inside the wiring is not in its place. Maybe it's not a real xiaomi...
Squeak children
Not bad, not that strong but looks nice and do the job
Fast ship
Wonderful screwdriver. Fully corresponds to the description. Quality is above all praise. The store is well done, sent quickly. It came before the expected delivery time.
Delivery came quickly, everything corresponds to the description, but the store gave the wrong track number, so when delivering to the Russian Post, I could not see where it is.
It came quickly, what i ordered, sold respect
Great quality, solid product for reasonable price! Definitely recommend to anyone working with electronics, or for basic home usage.
Good thing. Bits are non-standard, but in the kit there are all necessary.
My husband really liked, full compliance with the description! Thank you for fast shipping! Works fine!
Looks good
Everything is super, works fine
Very quickly delivered. Everything is whole and neatly packed, works as it should very satisfied.
its working!! but too bad. there is a cap missing for the tube spring the bits
It is very basic electric screwdriver. No batteries supplied.
working fine
Fast, works until everything I can say
Thanks a lot!
Flew to Ukraine for 14 days, the track was tracked, the position reached integrity.
A good set, there is everything you need, work from one charge of recharge aaa batteries, enough for disassembly and assembly of the laptop. Despite the chinese new year and shipment 10 days after placing the order, came to baku in 28 days of which 18 are on the way
It's okay.
Works normally
Delivery is OK. Quality and packaging are perfect.
Works well! Thank you
Great. Twist small screws. For great power is not enough
nice product but... - if screws are really tight the screwdriver would fail -the screwdriver bits are pretty short. I cant reach screws in many small devices
Good very recommend
The store sent only in 6 days. Track tracked, postal services respect, very quickly reached the parcel!
Отличная отвертка, удобная и довольно таки мощная для своих задач
Normal screwdriver for your money.
nice product.and good work