SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came quickly. Product description is very good. Seller recommend.
Ok
Ещё не проверял
It's like the description. Fast shipping. Nice shop.
Excellent quality assembled modules. Many thanks to the store and success in sales!
Received, while not checked-no Anten
Ukraine, Kiev region In 19 days. Ukrmail. I order not the first time. Everything is as always super. Recommend. P.S. Qczek-Fire!!!
Good workmanship.
Thank you for the excellent quality product. Good store.
Отлично упаковано! Доставлено за в московскую область 15 дней. QCZEK LRS заработал сразу.
As always, quickly and qualitatively. Qczek LRS stitched
It came quickly, check once
отправлено,получено быстро,пока приемники ждёт прошивка.и испытание
Good and Fast.
Have not tested yet, TX module firmware has been updated, so this RX module think will work to.
Looks good until I test
Great store
Order Order
Externally everything is fine, I have not checked in the work yet
Good
36 days delivery. Chose delivery to the point of issue and regretted. Turns out DPD. If it wasn't for these DPD freaks, the parcel would have arrived in 10...15 days. I'm taking the third. Two of them are fine. Qczek Lora.
Quickly delivered and everything works. Very qualitatively packed in a box with foam rubber. Good approach!
It came in time, all the norms, the quality is good, I recommend ....
Delivery 12 days all OK
I took it under qczek, I checked everything works. Seller advise
ok
Seller sent by other way, mail our in-kind! The store has already ordered reliable many times, I'm sure that there was no deception! The money was returned. Thank you!
Good
It's fine.
Come quickly. Packed well, until Lost
Qczek LRS is assembled easily. The module works all right
Packed perfectly, did not check. I think there will be no problems.
Fast shipping. Without problems, qczek LRS went. Recommend.
Stitched everything works well
Ukraine, Kiev region Ukrmail. In 27 days. Packing is super. In appearance, everything is OK. I haven't checked yet. I'll check the feedback.
Very well.
Works as expected.
Everything is always at the highest level.
Everything works, everything works for sure. But not marked contacts reset and swim. Reset bottom, swim third with bottom. Means the diagonal angle from the Ipex connector
Delivery to Peter in 18 days. Packed in foam box. I'm happy with the goods, I recommend the store.
As always, everything works.
Excellent store, fast delivery. Thank you!!!
All OK. Stitched under LRS
Everything is fine!!!
Is very good
OK
++++++
работает
Хорошее качество, быстрая доставка.
Все отлично!