We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product and all according to the description. Only problem is that it warms too when in use.
great product, works well with hp envy 13 . shipping was fast and came to my door. the product itself looks high quality and for now not over heating. I'm very pleased
it works perfectly
Very excellent same description and size suitable and practical
WorksGOOD!
10/10
Good. Product is nice and delivered well. It works well.
When using HDMI for some reason it is heated. Otherwise everything is fine, with MBP 16 everything works. Silver color is the same as MBP
Perfect quality
All ports work, charging on the phone goes. Quality from AliExpress leading brand.
good
Good and fast shipping. Meets expectations.
work grate for both MAC and Samsung Android: Galaxy 8 Plus and S5E tablet. I'm very satisfied .
top product
Good Quality
ok very well
Delivery is long, very well packed in a branded box. Made qualitatively, all ports are working, there are no complaints about the speed of work. I recommend. Very good!
Performance as well as finish also very wonderful. Weight LED light power supply chain to carry convenient will:.
I use it on a galaxy tab s5e via ethernet or usb smoothly only if you want to charge the tablet you must connect the charger to the dock first and then to the tablet
Very nice high quality product.
Haven't had a chance to try it yet but build quality looks good and store has always been great. I'll try and leave additional feedback if required.
Good quality as ugreen always is:)
Product is as described. Works really well. I like it. Thanks to the store for his better communication to delivery the material within provided schedule.
It came in working order, aluminum body, there are no problems with Poppy. Three yusb ports work simultaneously without problems-one second screen, mouse and flash drive. It's hot. HDMI, RJ45 and Type-C have not tested. Everything was in a box without a doll, but there was an association with another product that I ordered at the same time-came without packaging violations. Pictures later
Description on the box says, vga and hdmi ports don’t work simultaneously. It’s true. This dock adds only one monitor to your laptop. Everything else is great!
Works with my Samsung Note 9 and also with my HP Zbook G3 (actually even better than the HP Thunder Dock.. which is a joke for this price..)
It work perfectly with my iPad Pro and my Macbook Pro
The product is working fine, but due to incompatibly isues, the hdmi port is not working with my computer.
does what it says.
Working great!!
En Got a gray aluminum 8 in 1 this is 50516. Everything is fine and working. Few things. Type c connector is slightly rotated to hub's plane. 50516 has realtek rtl8153b lan controller. Works with pc on windows, but doesn't work on android 9 (huawei p30 emui 9.1)! Everything else works on android, but power hungry devices requirements external power. You can use phone charger connected to pd port. RU Took aluminum gray 8 in 1, model 50516. Looks good everything works. But there is a few but. The type c connector is positioned at an angle to the hub plane, not in the same plane. Turns tension cable. 50516 has lan controller rtl8153b. Windows works. But android 9 does not work (huawei p30 emui 9.1)! The device sees, but there is no driver in the system. When using searchable devices, you need to connect external power by any charger to the usb c pd port.
Everything works, Dex mode for note 9 is activated. Seller thanks!!!
Very good USB-C hub for Mac
Packaging is also well and attitude is good. Type C connector part for cap is this material seems to be good for the oil. minor but delicate part up to caring for products
exactly as described
Ugreen - all as expected (c)
All is good!!!
Sent quickly, got quickly, track tracked all the way. There was no driver disk in the package, but everything connected to Dell XPS13, all ports work. Ugreen is ugreen. I recommend the store and any product ugreen to everyone.
good quality and pack well
Very useful
Everything is nice and works, it takes 15 days to deliver, nice design and good quality. Tested okay. Thanks
excelente
Ugreen as always good
Beautiful-works
I'm very happy with this item. Charging my Asus Chromebook Flip C434 works (fast), network connection is fast. I even hooked this up to another usb hub, with keyboard, mouse and a dac attached running through an usb selector switch and everything just works. Amazing! This is what I have come to expect from UGreen: pure top notch value.
Very fast delivery and super product.
Excellent quality, 100% recommended
Delivery took 12 days (the store sent the same day). The packaging is minimal, but everything came whole. Looks great. A gift from the seller is a cable lock. So far i checked only on huawei nova. Usb ports, memory card slots work. After checking the other functions, i will add a review. Seller-thank you.
Fast shipping and transportation.. good product and material. Usb c cumming over. Thank you
Not yet tried, only received. But everything looks very neat. I hope it will work as well. The brand ungreen causes more respect, I had several of their products-there are no complaints. The store worked quickly and clearly, the packaging is good, and also a small present put. Thank you.