SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Навпрное хорошая антенна но у меня не заработала
Работает даже на gsm, берите на здоровье))
все как в описании, заказом доволен
Пришло быстренько.Продавцу спасибо.
,
ok
Artikel wie beschrieben , sieht alles gut aus komme aber erst später zum testen werde mich dann nochmal melden.
Everything is OK. Package was solid secured...
Super fast delivery!
Very good
Very fast and without taxes (shipping by ePaket 15 days). Work perfectly in my GPS Beitian BS-289, taking 12 satellites even indoors under Lage and lining. Certainly catch much external environment.
Good!
пришла быстро, ещё не установил, покупал для gps трекера
package arrived quickly
Fine, thanks!
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все соответствует
Посылка отслеживалась, дошла чуть меньше чем за 2 недели. Антенна работает. Спасибо!
5+
looks as described, I have not tested yet
Доставка до Кирова 10 дней(очень быстро), соответствует оиписанию, упаковано хорошо.Брал для Huawei EM770, рекомендую магазин.
Detecta la señal bien en mi casa. Tarda hasta 20 minutos en fijar los satélites pero no se si es la antena o mi módem.
пришло неисправное, вернули деньги
Thank you!
The antenna is crappy, just the wire catches better than the factory option, only for the open sky without clouds. From the window sill zero satellites. Neo m6 gps
Пришло без повреждений, замотана в пупырку и в пупырчатом конверте. Пришло быстро, трек отслеживался. В работе не проверял.
Was expecting 12-15 days delivery, but was already delivered in 9 days!
mesmerizing!
Пришли очень быстро до Сочи дней за 10, взял на тест, если все хорошо закажу ещё и отпишусь
Ok!
good quality.as advertised. shipping a little slower than average.
It seems quite good. Let's see the work.
Excellent, as expected.
супер
good product perfect works great
Great Price for this antenna. good job.
OK!
Excellent
Отличное качество. Быстрая доставка.
Все как на картинке. Подключил к neo-6m вместо дефолтной комплектной. Старая маленькая антенна была абсолютно бесполезной и я ее откусил и сделал диполь. При включении в юсб не успеваю открыть порт а модуль уже нашёл спутник и выдаёт время, для чего собственно и покупался. Его даже не требуется класть на подоконник. Я крайне доволен и рекомендую.
Looks good
Works.
Excellent packaging, sent the next day, delivery znyala 38 days
It's okay. Very fast shipping.
Thanks
Great! Very quickly arrived. Fully corresponds to the description. Amplifier (built-in) quality, covers all GPs and GLONAS. Gain 28-33 dB, depends on the power supply voltage. And I checked on the meters of the frequency response.
Antenna works. Sent quickly. Packed well. The antenna connector is very tight. When trying to disable the antenna from the board, the connector fell off on the module. Be careful and do not try to disable it.
Arrived and fast and all right.