SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods received. I'll try to write a review.
Top-prima packed, super goods, works best
Good quality
As always-excellent!
Excelente
OK
Fast shipment .. thanks a lot ..
Everything is super. Changed in the radar.
The goods came in a quality package until I checked
OK
High build quality. I did not check the work.
good as always
ok!
Excellent receivers, the second time i order, everything corresponds to the description
The module works personally. Quite compact and lightweight. It's really fast. I recommend.
Fast delivery - 15 days to India
Suwun Lek Wis diterimo pakete, chic lah, Joos,,, ngesu infinite tukune Maneh Ning sampeyan Yo, Ojo mundak regone, NEK ISO murahke Maneh yo
Great receiver, great store. I recommend
it works great! connecting it to a rs232 interface it outputs nmea messages ( it has 6 kind of nmea phrases) at 1hz rate. I'm not sure it can be reprogrammed to change output rate etc, the constructor datasheet doesn't supply many informations about that. it works between 3 -5 v so it is suitable for battery powered microcontroller projects
Fast shipping, looks good. Only one soldering mistake..
Packed well, delivery-three weeks. The module works fine.
works flawlessly with my ESP32 boards, good quality and accuracy. it comes with a cable with connector, but there is no female connector soldered on the board...
Very good gps
Packed well, it came quickly... You can take :)
Works! To say that the antenna shows itself well! From the house does not catch satellites at the window works.
Works! Quick start! Good accuracy.
Looks good. Haven’t tried it yet. The wire harness has 5 wires, but only four leads to connect.
very fast shipping , in 10 days to australia
Fast shipment. Item is as expected.
Before karelia in just 9 days, straight super speed
Works
Works great, small module
Everything is fast and clear. Corresponds to the description. I haven't checked in yet.
Fast delivery. I will taste later
The module is good, but the sensitivity is small. Works only in open terrain. In the room, if there are 18 or more satellites on valid data does not come out.
Gps module came in time, track tracked throughout the way. I have not checked in the work yet, i will leave the additional. Commandant. Thank you store!
All works. Fast delivery - two weeks.
Good store! It came quickly. Packaging is excellent. I can't check yet. The rest goes. But in general i recommend.
Very well packed, delivered quickly and very good quality. Everything works fine.
Good
Ultra fast delivery! Only 9 days to germany. Very good packing: double ESD and bubble wrap
Perfect I will try next week
good product
Доставка -12 дней. В аккуратном заводском антистатическом пакетике и в пупырке. Работает, всё как в описании. Товар и продавца можно категорически рекомендовать.
товар рабочий. достойный. недорогой.
Delivered as ordered
Всё отлично. Пришло в срок. Отлично ловит даже в помещении. Продавца рекомендую
I will tested over the weekend
Aun no lo he podido probar pero el ebvio ha sido my rapido y supongo que funcionara todo bien. Recomiendo vendedor
Well packaged, untested.