We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Do not buy version 9-in-1 if you plan to use the adapter with two monitors! Two video outputs can not work simultaneously. I missed this item in the product description (it was possible to make it a little more noticeable) and now slightly disappointed. On the other hand, though. I got an extra port for $4 just in case. In the rest of the goods is still satisfied. Nice materials and design, all ports work fine (remember to install driver for LAN port). So I encourage you to read the description more carefully before buying anything.
Works well with Dex mode. but it isnt charging mobile using Samsung Fast Charger. using with Samsung Galaxy Note 9 that somewhat makes it not usable for reasonable time due to battery power consumption. Build and feature are as per expectation except for the charging stuff (Y)
wow it's look good and this product it's very strong I love this brand good quality
Excellent as always
All OK
Actively did not buyuzal yet. Very light. All the necessary ports are. Charging through it works. Slightly heats up, even if nothing is connected to it, but not critical.
Excellent store and product I will always trust ugreen to deliver top quality electronics Not super cheap, but great quality and satisfaction
Excellent, all the ugreen product i bought are excellent quality,
Excellent quality and very fast delivery
Everything is just at the highest level. The store is a master of his business.
Walked to me for a long time, more than a month. Description corresponds, works as it should) a good hub, helps me out 12 Mar 2019 02:28
There was a parcel for a long time, about 2 months before St. Petersburg, in the composition of several other parcels. Quality, as always, is satisfied.
The item is packed very well, in a special sealed box. Nothing was damaged during transportation. The goods came quickly, in two weeks. I am happy with the store, i will continue to order from him!
It's okay.
Very useful for my laptop and MacBook
The package came really fast. The items is as I expected. All the ports work well. The hub looks very nice and feels very solid. So I can only highly recommend this store
All as always at the highest level
The package was a little damaged but everything is more than perfect, delivered to my local post office very fast. Compatible with Samsung DEX. Very satisfied. ⭐⭐⭐⭐⭐ Seller.
Works with the MacBook Pro 2016. Before that was hootoo, which began to drive the laptop into the kernel panic. Of the minuses: 1. makes sometimes barely audible squeak, heard only in silence. 2. had to slightly modify the design-paste the silicone lining, that would hub normally hold on the table and not slip.
Delivered sdek by courier for 6 days, in the kit to the adapter put a disk with drivers on the network. The adapter looks high quality, i will add a review
Super fast, such as the first product description arriving in less than a month
Receive product straight according to order test, and then available
Totul în regula.. A ajuns destul de repede în România în jur de 3 saptamani
Perfect quality as always.
Tested all usb, hdmi and sd slot-work perfectly
Everything is super. To Moscow in 17 days! Super fast shipping. On the gadget: The packaging is decent, the touch itself is pleasant. I haven't connected to mcbuck yet. I tried with Samsung phone. Flash drive determined instantly. Also connected an external monitor over HDMI. Everything works. The only thing for use with the phone is the cable is short and hard. For a laptop the most it.
Use one-month's work well. Lenovo E495
haven't used yet but looks in good condition thank you
Delivery is almost a month to Kemerovo. packed in a plastic bag. When shipment, the factory packaging was not damaged. As a USB hub works, charging supports. Unfortunately, I can not yet check the output to HDMI and Dex mode, I hope in the near future I will add a review.
Good product and all according to the description. Only problem is that it warms too when in use.
great product, works well with hp envy 13 . shipping was fast and came to my door. the product itself looks high quality and for now not over heating. I'm very pleased
it works perfectly
Very excellent same description and size suitable and practical
WorksGOOD!
10/10
Good. Product is nice and delivered well. It works well.
When using HDMI for some reason it is heated. Otherwise everything is fine, with MBP 16 everything works. Silver color is the same as MBP
Perfect quality
All ports work, charging on the phone goes. Quality from AliExpress leading brand.
good
Good and fast shipping. Meets expectations.
work grate for both MAC and Samsung Android: Galaxy 8 Plus and S5E tablet. I'm very satisfied .
top product
Good Quality
ok very well
Delivery is long, very well packed in a branded box. Made qualitatively, all ports are working, there are no complaints about the speed of work. I recommend. Very good!
Performance as well as finish also very wonderful. Weight LED light power supply chain to carry convenient will:.
I use it on a galaxy tab s5e via ethernet or usb smoothly only if you want to charge the tablet you must connect the charger to the dock first and then to the tablet
Very nice high quality product.
Haven't had a chance to try it yet but build quality looks good and store has always been great. I'll try and leave additional feedback if required.