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Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (786)
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Working well
came faster than expected, items are included as described. didn't try yet.
Delivery to Almaty month. Set as in the description. Take worth
Everything came at its best. Everything works
Awesome! Working well. The packaging was lacking, nonetheless.
The product quality is good. Shipping fast. Seller recommend.
Product as the ad. Delivered before the deadline.
Exactly as advertised!!
Very good kit, with everything you need to start using Raspberry Pi.
Quality packaging. They sent everything as indicated. The fan is really noisy (even when connected to 3.3V), I advise you to make the rotation setting depending on the temperature.
Packing could be better, little protection to content and raspberry box arrived mixed, fortunately the raspberry itself and other components arrived intact. The source is adequate, as the cable, recommend use components kit for not having headaches. Did the first tests using a cable that I ever owned and wore to charge the phone, but kept giving messages low voltage so I change the cable kit.
Works just fine. Pi 4 and 8GB as described. Asembly was simple. Power supply is 3A. The FAN however is garbage - it sounds like a jet airplane! Connected to 5v and ground of the GPIO header. I am simply not using it... Read somewhere that you can use a 12v 3010 fan and undervolt it (i.e. 5v) and its much quiter and works well, so I ordered a replacement.
Very good, delivers what it promises, but the fan is very noisy! Provide another fan.
Everything went well. To Moscow 2 weeks
Expensive toy but very necessary!
While I checked the completeness, SD card, USB cable for data transmission, power supply.
For 10 K Malinki with 8 GB of RAM. In other Magas of Russia-17-18 K
Arrived quickly, weeks for 3. ordered 5 pieces, sent two parcels-2 and 3. all sealed, all whole.
Fast delivery to Moscow in 10 days. The kit corresponds to the description. The box came heavily crumpled on one side, but visually everything is intact. Thank you.
The order corresponds to the description, everything is in the kit, the equipment is quality. All functionality works
All came in the specified time with the store did not have to communicate
Everything corresponds to the description. The fee is working. I use together with the argon one case. Everything works fine. The truth arrived crumpled (and wet?) the fee itself is normal. I'm happy, I recommend.
It was about 3 weeks before the dentist. Packed all tight, quite reliable. Memory card from SanDisk, everything else from unknown manufacturers. Everything was without problems. The only thing, there are no instructions for assembling a case, with which there were little difficulties. If that, for the assembly it is necessary to first put the Malinka in the bottom part, there is a special hook for which it holds, and then it can all be collected with. so that everything will snap. It is desirable only after that to sculpt the radiators, otherwise you can put them a little screaming and already Malinka will not fit into the main case. The cover with the fan is simply put on top in the groove and does not attach anything. In general, no negatives, good goods.
The description corresponds completely. The parcel came in 3 weeks. Everything works.
The shipment has barely survived.
The order came a little earlier than the declared one. But the delivery time is still increased now. Completeness corresponds.
Very quickly came, everything is wonderful, the Ambilight is already working
Excellent. The store sent the goods within 24 hours. Delivery rose in 10 days to Yekaterinburg, which is very good in connection with international events.
It's okay.
Fast delivery!
It reached 10 days before Moscow, although it was stated about 21 days. Turbo deal, I'm delighted. I can not say the working capacity, while I only accepted the parcel.
Everything is fine, assembled connected, put home assistant. Everything works on local connection. Only need to understand why Wi-Fi does not connect to the keenetic mesh system.
Works perfectly and store delivered as described. The fan is noisy, but that is to be expected with small and cheap fans. Running my 3D Printer with Octoprint very well.
Bought two, one checked already, works like a clock, collected Nas on the basis of this raspberry
One already checked, works like a clock. Collected Nas on the basis of this raspberry.
Arrived on time, packed well, works without problems
Everything is clear, well packed, works like a clock
The goods came quickly, everything is perfectly packed and of good quality. Works with M2 disk perfectly.
Real raspberry, complete set, only the cooler is too loud. Took for installation mainsail + Klipper
Fonctions bien
Got all the components without missing one Fast delivery and great communication with the store
Everything works. This position was taken on the assumption that on the bird and ass Nightingale. The body here is crappy. Cooler buzzes. BP so-so Noname. But the iron works with another cooler. Baby satisfied
Arrived well Not taxed. Working!
Went from China by mail a little less than a month. On winter holidays I will master.
Delivery to Ukraine in 16 days. The product fully corresponds to the description. Packed well. Seller recommend.
I'm waiting for the argon body with the M2. As will come, I will test, I will add a review
Raspberry Pi 4 Model B board, official original development board, Ram 2 GB 4 GB 8 GB 4 core, CPU 1,5 GHz, 3 speeds than Pi 3
Hey, guys, I got it on a 3-inch screen with a 2k resolution and did not work with me.
All as in the description, an excellent store!
Box came a little wrinkled, but otherwise as agreed. Still not tested