SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you!
Delivery to Mo 2 weeks. The device works.
It's been a month. Did not follow... the quality is excellent. Without batteries. We need two pieces of AAA.
Tökéletes minőség.
Weak for life. And in general a great thing
The delivery was long, but the goods worth it
OK
In the pencil case with bits, very smelly rubber is used. Why not use, for example, silicone.
Your money is worth it. In the work is weak, but still more convenient than to twist your hands. Nozzles in the kit is not enough. Nice cover
Not like Xiaomi products, too rough finish. I think it's either fake or it's not Xiaomi. Case with bits is terrible and smells something technical
The store quickly sent the order, but when the buyer's protection period ended, he ignored my extension requests
The thing is suitable for its purpose. Acquired for a gift, it came surprisingly intact, but in a simple doll in one layer. Very long delivery to Belarus, 2 months.
Great screwdriver. Came without batteries.
Delivered quickly. Looks good. No Xiaomi and smell...
The goods did not come, but the money was returned
Ahuenna
i am very glad with this electric screw driver,it work fine and smooth,it is a nice tool,i will recommend it and your store.
good prodact with kinda low power but work well
Quick and good
Screwdriver cool, bits quality. But please note that this version without charging and flashlight, I.E. Batteries will have to be removed and charged separately, not very convenient.
Great product!
same as description.
Great thing! Very convenient! Always irritated the little thing to untwist manually, now you can forget about it forever
Very well thank you.
Excellent
Externally, everything is as in the picture. how it works-I will not say, because it was bought as a gift
Everything is cool, fast and the price tag is optimal!
Good quality products. The hand is heavy. But revolves on my anger slower than I expect
very good
Very nice :-)
It came in 36 days. Checked with batteries, works.
Everything works, the power is enough to collect and disassemble small equipment. Quality bits, the price is super, I recommend! Thank you. Shipping just over two weeks
ok perfetto
Weak, clean for assembling disassembly of phones
It came fast enough. I'm testing this weekend.
Thank
Works well! Quality is good
Works great.
good
Awesome thing! Thank you! 2хААА batteries required.
Shipping fast stuff also is normal Pororo bamboo buy light OH ^ ^
пришла вещица! жаль без батареек! куплю батарейки буду пользовать а там поглядим!
I didn't like it. Expected higher quality. Two batteries are good! Planting. Enough for 2-3 phones then barely pulls. To the store of the claims there are no rules.
отвёртка классная! упаковка отличная, всё продумано
4
Very good quality.
The product is exactly like describes. Works perfectly.
All the world!) everything has come, works, spin! The product is quality, there is also a cheholchik!)
Thanks!
Super !