We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Split 8 ports 3 USB and HDMI port 1 1 micro usb and 1 sd input, excellent
Believe buy ugreen
Recognizing the nail to four key ㅜ ㅠ
very nice product... durable and good... working 100% fine.
I received within 10 days in Korea I connected HDMI, GIGA-Lan, external HDD and PD (power) to my samsung Pen-S notebook. It works very well. but it is getting a little hot.
Very good product. Recommend
HDMA, VGA, RJ45 has not yet checked, the rest works. Quality of execution, packing, delivery speed (10 days) at the highest level.
Great product, working properly
Works. Good thing.
Good!
The parcel came pretty quickly, for a week. Took 9 in 1. checked the ports, like everything works. The order is satisfied, I recommend the store, you can safely order.
Came quickly. Works fine!
Very nice design. All ports work as described. Shipping superfast: only 14 days to Netherlands.
came incredibly fast(11 days)!!! Shipped to Hungary. very satisfied, it is made from high quality materials, and works perfectly on my note 9. Dex confirmed.Thanks!
In Ukraine came for 10 days. The product is cool, everything is packed with clearly branded packaging. As always, the firm is on top! Seller recommend
Cool thing, all the pores are working.
working good, just pay attention (store says that too) it does not support VGA and HDMI at the same time
Good hub. The material of the case is metal is not similar, it is plastic. Looks decent, the assembly is excellent. Delivery to altai for a week.
Perfect, superfast shipping!
Fully corresponds to + small present, store recommend
Got it fast, it works
As always, excellent product!
Recommend
It came to the moscow region in 12 days, packed well, everything works and easily connects! Thank you!
Arrived in a week! Everything is gorgeous! Thank you very much!
Thanks.
Very fast shipping and item as described.
Exactly described , worth the money, store is recommended
Shipping 20 days. In Ukraine came a new mail, which is very convenient. Everything works, thank you.
very good product
Finally in 3 weeks the order arrived. The thing is neat, does not fall apart :) checked the USB ports, memory card slots-everything works, even the phone is charged by USB. Did not check yet the network and HDMI.
looks ok, haven't tested yet.
Great item, highly recommend this store
Great docking station! Good workmanship, decent packaging. I work with it every day, a monitor, a mouse, a 4G modem and a phone charging are connected.
Good product, like described. Thanks for the gift of the shop
very good quality recommended store
I got the Ugreen 50539 with not good condition packaging. But after open to get product, it is very good condition. I have one problem to connect PC/laptop by Windows10 to VGA output ... like in last picture I take
Everything is fine, as always. Very fast shipping!!!
Check for normal failed, not yet thunderbolt3. In appearance quality.
Excellent product. Very good termination. Very fast shipping
It took a month for delivery. The dock looks fine and high quality. It works fine with my hp envy - I'll hope it will have a long durability.
Ordered from China, and came in a week and a half from Moscow. Device bomb! Dexp on Samsung s10e works with half turn
All right, delivery on time and product quality.
thank you thx
All impeccable, fast shipping and good product, grateful. 20 Apr 2019 12:21
Works excellent with samsung galaxy s10 +
amazing
Works perfectly thank you
This is a really great stuff, it works well. For HDMI connector, it was a little hot while using. The quality was wonderful.
Quality is excellent. Super fast shipping. I recommend