SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works, it would be possible and more powerful, but with a hand you can twist! Happy!
Interesting device with nozzles included. Whole. Delivered in a little less than a month
From the heart!
Everything perfect
Ok, everything comes in nicely packed, and it works perfectly.
Perfect Ní
Product corresponds to the description of very good quality I highly recommend
not so bad..
He sent us very quickly using a fast shipping company. It is really wonderful. Thank you very much!
Quality is good, the goods delivered quickly.
Ok!
Excellent tool store recommend came quickly
great product and great delivery time
Ordered 11.11, so did not reach me, first asked to extend the protection of the buyer (when there was a couple of days to its end), the store reacted after opening the dispute for a refund, in the end, refused to return and told to wait, intervened AliExpress and ordered to return the entire amount, after that the money was returned.
Goods of Enchantment
Great product and fast shipping very satisfied
very good! thanks
Great tool, but toooo long delivery to Ukraine.
Weak, the second time would not buy, delivery to Moscow 60 days
Дійшло in принципі швидко
Further findings mobile because the shipping took this info but goods is only the four key
As described, fast delivery. Works well.
very good
It's okay.
Fast delivery good store high quality of product
Superb quality
Very very good product! Perfectly worked out. No deviations. Also quite strong.
Good
After 8 days shipment dotarła to Warsaw, delivery to paczkomatu. Rather for light robots, power High not uświadczysz. Pleasant case, inquisitively and robustly constructed. Wish that no version with rechargeable battery.
Not bad, as I try in the case, I will refuse.
Very fast delivery, lovely Reply
It is a pass, has considerable power (for its size), it's a pleasure to disassemble the laptop or drone with the, it's the most pious Precision screwdriver you can have. Highly recommended!
I ordered 2 sets. On one screwdriver, the reverse switch button was filled. Click developed, it seems better became. Let's see in further operation. I took both sets for gifts. The order was only tracked to the border of China. It took a long time.
Balíček Byl doručen for 45 dní. Product odpovídá popisu.
I buy a second time. Everything is fine! Screwdriver class! Delivery to st. petersburg for two weeks. Seller recommend.
As expected. Took 15 days to deliver to germany. With 20 bits practicly stored. Works with 2 AAA batteries. No communication with supplier necessary.
Cool
Quality Tool. I would like that there would be a shift of speeds to increase torque
Super, recommend
Got to germany in 22 days. Very beautiful. Still not enjoyed, but spinning well. I recommend.
Получил, но пока не опробовал. дополню отзыв позже. Продавцу спасибо
Looks pretty good product, working well, torque is alright, might not get the strongest of screws, but definitely does great for what I've tried it for. Very appreciated.
Все дошло примерно за 3 недели, всё цело. Всем доволен ( на коробке нет надписи сяоми). Продавцу 5 звёзд. Продавца рекомендую. Ему спасибо
Very nice, good packaging, very good presentation. The screwdriver is comfortable, light, sharp. It doesn't have much strength, but it does. The shipment arrived quickly in Chile.
Top for your money, thanks to the store
Free blisteringly fast, perfect item as description, recommended!
Thank you!
Delivery to Mo 2 weeks. The device works.
It's been a month. Did not follow... the quality is excellent. Without batteries. We need two pieces of AAA.
Tökéletes minőség.