We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
En Got a gray aluminum 8 in 1 this is 50516. Everything is fine and working. Few things. Type c connector is slightly rotated to hub's plane. 50516 has realtek rtl8153b lan controller. Works with pc on windows, but doesn't work on android 9 (huawei p30 emui 9.1)! Everything else works on android, but power hungry devices requirements external power. You can use phone charger connected to pd port. RU Took aluminum gray 8 in 1, model 50516. Looks good everything works. But there is a few but. The type c connector is positioned at an angle to the hub plane, not in the same plane. Turns tension cable. 50516 has lan controller rtl8153b. Windows works. But android 9 does not work (huawei p30 emui 9.1)! The device sees, but there is no driver in the system. When using searchable devices, you need to connect external power by any charger to the usb c pd port.
Everything works, Dex mode for note 9 is activated. Seller thanks!!!
Very good USB-C hub for Mac
Packaging is also well and attitude is good. Type C connector part for cap is this material seems to be good for the oil. minor but delicate part up to caring for products
exactly as described
Ugreen - all as expected (c)
Good product but a bit too expensive
All is good!!!
Sent quickly, got quickly, track tracked all the way. There was no driver disk in the package, but everything connected to Dell XPS13, all ports work. Ugreen is ugreen. I recommend the store and any product ugreen to everyone.
good quality and pack well
Very useful
Everything is nice and works, it takes 15 days to deliver, nice design and good quality. Tested okay. Thanks
excelente
Ugreen as always good
Beautiful-works
I'm very happy with this item. Charging my Asus Chromebook Flip C434 works (fast), network connection is fast. I even hooked this up to another usb hub, with keyboard, mouse and a dac attached running through an usb selector switch and everything just works. Amazing! This is what I have come to expect from UGreen: pure top notch value.
Very fast delivery and super product.
Excellent quality, 100% recommended
Delivery took 12 days (the store sent the same day). The packaging is minimal, but everything came whole. Looks great. A gift from the seller is a cable lock. So far i checked only on huawei nova. Usb ports, memory card slots work. After checking the other functions, i will add a review. Seller-thank you.
Fast shipping and transportation.. good product and material. Usb c cumming over. Thank you
Not yet tried, only received. But everything looks very neat. I hope it will work as well. The brand ungreen causes more respect, I had several of their products-there are no complaints. The store worked quickly and clearly, the packaging is good, and also a small present put. Thank you.
Ugreen is Very recommended
Goods consistent with the description. Dax works with Note 9 no problem.
Order placed on 27/9/19, item received on 11/10/19 (14 days). Item received in good condition and was properly packed. Working conditions & speed will feedback after installation.
Quality very Good 30 Nov 2018 08:51
I haven't tried it, but the shipment was very fast.
Checked everything works, DEHP on S 10 also works
Good quality and great price. Drivers for MacOS Ethernet Adapter works fine and install smoothly all other ports works out of the box.
all is ok
Works perfect. Light weight does not feel very solid though.
very satisfied
Excellent
Not yet connected.
Everything works fine
I use it for laptop and s10. Works very nice
Good!
In appearance, everything is done qualitatively. In the work did not check
thanks!
item work beautifully
The order came on time, even you can say very quickly. Quality exceeded expectations. Aluminum body. Packed well. Try as dex for samsung. then write in addition. As for the store, generally well done. Sent in a few hours. Well done in one word. Thanks to the seller, i recommend. Thank you.
Product feels nice and well done.
very good !!
works for my HP Envy 13
Item never arrived, received refund
Fast Delivery and i'm very satisfied
Excellent quality with high quality
Excellent store, the product is great, everything matches the description and i arrive pretty fast! Recommending 100%
I'm fine, I recommend the products and the store.
The size is small. It is clear that it is done qualitatively. The only thing is not enough rubber legs so that the back surface does not bother.
As described, delivered in 4 weeks. Really awesome product, every function works flawlessly on Windows10, no install required. No noticeable lag on connected display, SD card reader is almost 3 times faster in read/write than the reader built in my laptop.