We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product feels nice and well done.
very good !!
works for my HP Envy 13
Item never arrived, received refund
Fast Delivery and i'm very satisfied
Excellent quality with high quality
Excellent store, the product is great, everything matches the description and i arrive pretty fast! Recommending 100%
I'm fine, I recommend the products and the store.
The size is small. It is clear that it is done qualitatively. The only thing is not enough rubber legs so that the back surface does not bother.
As described, delivered in 4 weeks. Really awesome product, every function works flawlessly on Windows10, no install required. No noticeable lag on connected display, SD card reader is almost 3 times faster in read/write than the reader built in my laptop.
With mate 20 works without comment, but for convenience you need an additional usb-c extension cable if you use smart as a mouse.
All ok
Perfecto
Excelente
It's perfect. very nice item and delivery.
The product is quality. But all the functionality has not yet tried. The delivery is very fast.
Nice product and packaging
Really nice staff
Delivery less than a month to Tambov. Made qualitatively. Let's see how in work
Well arrived, thank you to the store.
For now it works well, I hope it lasts
All came quickly thanks!
Danke
Very nice product! Works great. Color almost the same as my new Dell XPS9380. Nice compact design.
The docking station came very quickly, so far everything works, the purchase remains very satisfied!
Came to Kyiv in 14 days. Didn't try it yet but looks very nice.
Great device! Good quality and appearance. Almost in the color of MacBook Pro. Works with macboob Pro and iPad Pro.
Very good quality, fast delivery and works very good!
Works very well in note 9. Great quality.
Excellent thing, like everything in ugreen! Arrived in Moscow very quickly, literally for 2 weeks.
Very happy with product. Fast response from store and equally fast despatch. Tracking system updated regularly. Would definitely use vendor again.
Intermittent fault symptom
a bit expensive but really good product ...... I recommend it....
As described. In good shape. Thanks.
Recommended this store. The package is sent to me so quick. And thanks for a gift.
Satisfactory so much
it's a very awesome hub for my Macbook Pro!!!
working as intended. these people make some awesome stuff at good prices. 10/10.
Everything works, connected the second monitor. But the speed is not 40 but less as usb3. 0 and additional power does not help USB for example does not work CD ROM.
Everything works fine with MacBook Pro 2019
Works!
Bought this for Samsung DEX. Everything works! tested with S8 and Note 10 Plus. Buy with confidence!
With macbook pro 2017 all 9 ports work simultaneously and in parallel is charging
Much less than expected. Just super.
Gut.
Everything is fine, but S10 somehow does not charge from it
14 days to moscow. As always, yugreen has everything super!
Good buy. Little more expensive but great quality.
This is the second DEX hub I ordered from Ugreen. Since I discovered the usefulness of DEX on my Samsung Galaxy devices I found this also a good dock for my wife's Galaxy 9. It works great to create your desktop device by connecting a 24 inch 4K display to the phone, Ths Ugreen dock offers all the connectors I need, plus some more. It's very small, light and sturdy at the same time, Build quality is great. Highly recommended! !
Hub is great. Everything works. Quality at altitude, as always. Thank you.