SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all ok
מעולה
Muy bien con este vendedor. Hubo u problema con el envío y respondió muy rápido y bien. Este es un vendedor que aconsejo 100%. El producto es muy bueno y manejable. Para lo pequeño que es tiene fuerza, no es para apretar tornillos muy fuertes, pero para pequeños trabajos está perfecto. Muy contento con producto y vendedor.
Non pensavo che la rotazione fosse cosí forte, facendo pressione con le dita non riesco a fermarlo, quindi ottimo acquisto e consigliato.
очень круто, одна из самых удачных покупок)
Excellent petit tournevis ! Je ne regrette pas mon achat !
Producer could add 2 AAA batteries to this nicely packed and designed product. Device is a bit bigger to be perfect. Just unpacked, no real experience still.
OK
Дошло быстро все работает , но отправка после оплаты неделя.
Прикольная штука, все работает, много насадок.
Nice quality, not that powerful but does what I need.
very good
Хорошее качество, отслеживается, быстрая доставка, все соответствует
Everything Perfect!!!
Отличная штукенция. Удобная. Хорошо сделана, но есть небольшие продольный и поворотный люфты держателя. Не знаю, может так и задумано, но на работу вроде не влияет
Соответствует описанию
Top Wäre, Schnelle Lieferung!
Идея хорошая, но крутит слабенько. Батареек в комплекте нет.
Great screwdriver. As described. Best recommendations. Arrived really fast.
Отличный товар, быстрая доставка. Рекомендую! Продавцу спасибо.
Отлично! Быстрая доставка.
быстрая доставка. супер.
To moscow in 2,5 weeks! Quality is good. As a gift cover.
great little screwdriver. quick delivery, under two weeks to UK. thanks
все устраивает, претензий нет.
The luftit mechanism in the longitudinal axis of the screwdriver, the elastic band where the bits are inserted stinks with phenol. The screwdriver works in general, just expected more.
Пришло быстро, качество на высоте.
its really really good !!!
Unfortunately the batteries are not included, but the store made a small gift and put the cover for the kit
Super fast shipping! Packed as it should-not crumpled! The screwdriver conveniently lies in the hand, twists confidently not quickly and not slowly, convenient carrying case included, the bits of good metal do not break down from the first works. I recommend! As a gift-perfect!
Delivery within 30 days. Track tracked. Bits are non-standard. Without batteries
Very fast to arrive and very good
It really should hang out like this... backlash mad... Not worth it, to buy
Excellent
Все норм, пришло быстро!
It doesn't have much mystery, it's an electric screwdriver with enough power to screw and unscrew virtually anything. Allows you to give the last squeeze without assistance
It works well. Batteries not included. If the screw costs a little screw it doesn't give.
Muy buena calidad y cómodo, recomendable
Guy liked it
Very good quality. The pity is that you don't bring a cover that needs to be bought apart
Great tool with nice power. Uses 2 aaa batteries.
I ordered 2 screwdrivers. They came quite quickly, but one was not working. I checked the same batteries, but i refused to work... The store suggested to include along with the nozzle, but the effect did not give. Opened a dispute involving aliexpress. The money for the non-working screwdriver was returned.
2 x AAA pille Çalîștığı İçin Güç Gerektiren İșlerde Kullanılmamasını Tavsiye Ederim Onun Dıșında Ürün Bașarılı ve Malzemeside Kaliteli
Доставка 9 дней до МО. Коробка помята, но всё цело и работает.
È un prodotto bellissimo ovviamente adatto per piccole viti, funziona con due batterie AAA , comodo il sacchetto in tessuto per contenere sia L avvitatore che gli inserti per diversi tipi di viti.
The product was received in perfect condition.
Качество на высоте !!! Супер отвёртка
The order came quickly, within 3 weeks. Corresponds to the description. Until they tried in work. Cover included. Thank you very much.
Enchanted. We have to try it on. It looks good quality
Perfect