SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great piece
Battery for 갹 performance ㅆ Oi
Weak. You can write a lot. In general, I do not recommend.
Good and comfortable thing!
Very small power to unscrew bigger screws, in my opinion even after using this electric device, it should be corrected by hand screwdriver
A good set of bits, you can repair phones, I liked the screwdriver, not a screwdriver, of course, but the tasks cope with dolshadvolno quickly
Received as in the description externally!!! But very weak almost does not twist anything!
The order came very quickly, the quality is good. Only this is not a screwdriver but just a mini electric screwdriver
Looks good, but not a word that Xiaomi, delivery fast, Courier
спасибо большое
Good protection, good service. Recommended.
Very practical
Everything works. True, the batteries are pinchikovae and they are not included. It would be great if there was a battery there and more powerful. In celomo excellent performance. No lock. If no power supply, will not work in manual mode
Funny thing, but please note that it's on batteries, not on batteries
The diameter of the nozzles is not very large, the tool is designed for electronics and small furniture and a small twist in the wall. For construction and repair is hardly suitable.
excelente
Fast shipment. Product as discribed.
Отличная отвертка для мелких работ. Спасибо
Everything works fine! Batteries are not included.
Nacrudi Vin-zvichina, the city on AAA batteries, ale is not smart.
Excellent quality!
It's all normal. Packing whole. Goods satisfied
шикарная вещь, насадочки хорошо упакованы, чехол приятный, работает!
Just a great screwdriver. In advance I bought their same batteries. I screwed the cabinet doors with her help. Now as a maniac I walk around the apartment and stick in all the screws twisting them.
It came quickly, the bits are magnetic, the screwdriver is weak for laptops, phones
Weak moment
Fits the description., works perfectly.
Recommend.
아주 좋아요
Very fast delivery. Everything works. Cool thing! Recommend.
Twists OK
Poland, it came quickly, the goods are completely satisfied with the delivery! :)
Equal to description
All at the highest level! The order came quite quickly. Already tried, everything works. Order satisfied!
Нигде не нашёл, какой стороной вставлять батарейки. А так всё ок.
perfect ptoduct
Product according to description. For very light precision turnstile adjustment. The torque is firm but soft, I don't think it will reach 0,1 nm. Slightly imantated tips for you to hold the screws, but without sticking them. Works with 1.2v rechargeable batteries Shipping in 11 days.
Its perfect
Weak. When you disassemble the joystick, it is necessary to make efforts that it would begin to untwist, and in general it does not tighten.
Спасибо огромное, получил очень быстро. Все как заявлено. Продавца рекомендую.
I have not yet used how I will find the application to complement
Product too glittered holding only rhythmic new very high-grade, like as .^^
good working product, but it is not that powerfull as i wanted
The screwdriver is good. The moment is certainly weak, but for phones, glasses and such small things it will go. Shipping medium. TC failed. In the rest all the norms.
Led Bomb
his works great very good quality and covers every size and type of screw you will encounter fantastic
Great product, arrived well packaged and in good condition. Works very well. The offered pouch allows to store the essentials. It works with AAA x2 batteries. I recommend the product and the store because the delivery was quite fast. Good buy
not very powerful struggles screwing in and removing tight screws. inclided bits dont seem to fit anything ive come across yet.
Item is exactly as described .. well packaged and fast delivery to the UK.. Thank You.
Cool! I liked it!