SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все устраивает, претензий нет.
Пришло быстро, качество на высоте.
Super fast shipping! Packed as it should-not crumpled! The screwdriver conveniently lies in the hand, twists confidently not quickly and not slowly, convenient carrying case included, the bits of good metal do not break down from the first works. I recommend! As a gift-perfect!
Все норм, пришло быстро!
It doesn't have much mystery, it's an electric screwdriver with enough power to screw and unscrew virtually anything. Allows you to give the last squeeze without assistance
It works well. Batteries not included. If the screw costs a little screw it doesn't give.
Muy buena calidad y cómodo, recomendable
Great tool with nice power. Uses 2 aaa batteries.
I ordered 2 screwdrivers. They came quite quickly, but one was not working. I checked the same batteries, but i refused to work... The store suggested to include along with the nozzle, but the effect did not give. Opened a dispute involving aliexpress. The money for the non-working screwdriver was returned.
2 x AAA pille Çalîștığı İçin Güç Gerektiren İșlerde Kullanılmamasını Tavsiye Ederim Onun Dıșında Ürün Bașarılı ve Malzemeside Kaliteli
Доставка 9 дней до МО. Коробка помята, но всё цело и работает.
È un prodotto bellissimo ovviamente adatto per piccole viti, funziona con due batterie AAA , comodo il sacchetto in tessuto per contenere sia L avvitatore che gli inserti per diversi tipi di viti.
Качество на высоте !!! Супер отвёртка
Perfect
Товар был отправлен в Чехию из Бельгии, что большой плюс. Но отгрузка происходит довольно неторопливо: 12-го ноября - заказ, 20-го - сообщение о готовности к отправке, 27-го - посылка покинула Бельгию и 30-го была доставлена в Чехию. Доставляется в конверте. Отвёртка крутит-вертит, всё хорошо. Приятная хорошая вещь.
Продавец гондон! просил нормально упаковать в подарок было! пришло всё помятое!
Very good service, within the programmed, magnificent support giving security of the purchase made. Product following characteristics purchased in good shipping conditions. Thanks.
Came quickly, work, quality mediocre for this price
Great item. Fast shipping. Thanks!
This is a great product. It's very solid and works as described. Only thing I have to say is I wish it was a little bit more powerful like other people have mentioned.
All ok, good screwdriver, indicated 5 $
Came quickly, everything works. A little jammed the box. Packaging is weak.
Delivered fast, works well.
Produto chegou conforme descrição.
excelente
Идеальный инструмент !
Works good
Good Value. Good Seller. Ultra fast shipment and received perfectly package condition
ok
A good thing, useful for all occasions. Works and looks great. Came very quickly
love this
thanks!
굿
The screwdriver came to me defective. The dispute did not open because he owned it on his own. The button with burrs and did not press normally, and most importantly that the batteries do not freeze in place because inside the wiring is not in its place. Maybe it's not a real xiaomi...
Fast ship
its working!! but too bad. there is a cap missing for the tube spring the bits
working fine
Thanks a lot!
A good set, there is everything you need, work from one charge of recharge aaa batteries, enough for disassembly and assembly of the laptop. Despite the chinese new year and shipment 10 days after placing the order, came to baku in 28 days of which 18 are on the way
Works normally
Works well! Thank you
nice product but... - if screws are really tight the screwdriver would fail -the screwdriver bits are pretty short. I cant reach screws in many small devices
Отличная отвертка, удобная и довольно таки мощная для своих задач
nice product.and good work
Cool sell, with pleasure i use it for repairing phones, delivery is fast.
Все ок
Looks nice, works fine as well
Совсем маломощная, только для маленьких болтиков
파워가 쪼금 모자란.느낌.
It's really wow stick! very beautiful.