SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Convenient thing
good quality. great product
Came the whole, works perfectly
Definitely corresponds to the description, one minus-batteries, the battery with USB charging would be preferable. Enough for the bulkhead of video cards and laptops, shorter for Casar a hundred fucked pribluda. Still would not interfere with the LED illumination of the working space, but it is then quite finished with hands. Bitki is quite good quality, not plasticine, I think for half a year enough
Item just as described, works nice, thanks!
A good screwdriver for this money, a trifle to disassemble the most
Good for tech gears always 좐 놘 Guam 붸 story put even when the force necessary bowl transparent thermal coats pu ultra high when free 춱 spreads heat from the 눼. AAA 2EA piece free
Its money is worth!!!
Convinient Driver
All according to the description. Delivery within a month
Quickly and efficiently and goods OK
Thank you for the goods! Worker. all OK!
Recommend, very cool gadget, but more as a toy, than working equipment
All correct according to description
Looks and works excellent. very luxurious looking item. Suited for a gift to technical people.
excelente
Screwdriver cool. But you need to understand that this is not a screwdriver. On small things will go
Great store! Best recommendations!
Thank you! The screwdriver is wonderful!
Came from china to the wilderness in 25 days. Screwdriver without 2 aaa batteries.
Exactly to description I recommend this store
amazing! i recommend and fastest delivery ever
Everything comes within 10 days. Packing and product of 10
Works well and take its function properly
my order fast to come perfec funtion very nice quality
Really liked.
As described
It works well, it lacks a little force.
The parcel came very quickly. Quality at height (excellent)... even there is a cheholchik for storage. it works quite confidently... The store of all the goods!
Excellent screwdriver
Quality very good
I bought it for a gift, so I did not buy a battery and accordingly did not test it. But it looks very cool!
Very very fast delivery-moscow. In everyday life is very convenient thing! The product corresponds to the description-i recommend. Unfortunately, there is no flashlight in the screwdriver, upset ( In general, i am very pleased.
The product came quickly works perfectly
1a
Weak torque
Spinning powered by 2 AAA batteries
Turns well, put the batteries. Agon
The quality of the goods at altitude. The material is pleasant to the touch. Delivery within a week.
Perfecto
The order went to the Vologda region. A little more than a month, with a track number of mail of the Russian Federation. Packed well, got intact. Screwdriver for small works with electronics, from batteries (2 little AAA) turns well, you can twist manually. In a set of 20 bits in a plastic cylinder, the rubber bands under the bits of course stink, can increase. In general, the impression is good, useful if a lot of screws twist.
The goods are satisfied
Speed is a bit easy one-or so price for this product this cotton make you satisfied. Configuration may be different products are so seemed.
Исполнение отличное. Инструмент приятно в руки брать. Да и подарить не стыдно. Упаковка очень продумано сделана. Товар шёл до Москвы 12 дне с момента заказа.
Must have
Delivery to Arkhangelsk region three weeks. The screwdriver liked, without strain unscrews the screws. As a gift, a cover is put.
Good product
Screwdriver-fire! Looks and works-as it should, very high quality. Do not forget to prepare Pinky batteries;-)
Product well-received. Lot par.
Super