SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доставка очень быстрая товар соответствует описанию, продавцу удачных продаж и процветания!!!
Отлично работает
Delivery is very fast, good quality and nice design.
The store is good.
좋아요
Buttons stuck a bit. Takes a while to get used of it.
Все четко!
классная штука
El producto llego pronto y en perfectas condiciones, en cuanto a la calidad; es de Xiaomi por lo que me esperaba una alta calidad y desde luego, la tiene. Es original, potente para lo que está diseñado y con una buena variedad de cabezales. Todo perfecto. Encantado con la compra
This screw is very practical. The quality is very good and it can remove loose nails very easily. I tried it on phones and glasses and gaming controllers and it’s very nice. I’d recommend it for anyone who works on tech things.
качество ужасное, метал уже ржавый пришёл, не знаю что будет дальше
Vraiment bien !
Все Ок
The product fully corresponds to the description. Shipping fast. Sold recommend.
супер
Great screwdriver. Compact. Comes with a pouch for her and attachments. Spinning is not very fast
Super
Done qualitatively. Conveniently lies in the hand. But only for some small work, disassemble a mobile phone or something. Disassemble the machine on the radio control did not cope.
Cool item this screwdriver
Good quality, very fast sending. I recommend this store to other buyers.
Cool device, come power unscrewing pretty poor
All OK, very windshield delivery. Thank you.
Good tool. Thanks!
And it comes with a bag to keep the screwdriver and interchangeable heads.
Is not so powerful but it works
very good
Works perfectly and looks nice
Very fast shipping. Nice and useful item
OK, as expected
very happy with the service and amazing screwdriver
Do not expect her to work as a screwdriver)
Fast delivery, quality at the highest level, complete with another rag bag and something like a magnet. The store and I recommend it.
Recommend
Everything came pretty fast. In the kit itself a screwdriver, bits (20 pieces) and, apparently, a good fabric case as a gift. Batteries need AAA. For tightly screwed bolts, there is not enough clear matter, but it can also be used as a regular screwdriver, therefore, a little to protect the bolt, and then electrically
Think more long-day pretty tingly
Excellent screwdriver, Long waiting time I verified that it works, very well.
Fast shipping, compliant product. Effective well finished. Operation with AAA battery. Lack a little power for my taste. But surper produces.
Super Toy. But without batteries. Delivery is very fast.
The screwdriver is weak, but for such money will go, very compact
Great, I'm very happy. Fast shipping and works very well.
Quickly received and works very well Premium quality I recommend store and the product Antoine
I expected that it would be more assistant, and it works like this. Recommend.
So far, everything is fine, a little bit of a button, but not critical
Highly recommend
As described and fast shipping, Recommended store
Order placed and paid on 12 April 2.020, received 16-06-2020. I want to blame the delays for the coronavirus, but it wasn't when it came to Spain, the package was long on platform in China. He had a hard time getting on the plane. Extremely slow shipping. Otherwise original and well protected product. I put 5 stars to everything because I don't want to harm the store as in shipping the order would have to put 2 stars.
Very good material thank you
The key stops pressing and the screwdriver still turns. Inconvenient
Came after 2 months 2 weeks of waiting. Item works but isn’t that powerful.
Works on two AAA batteries, there is a stopper. It is better to overpay and buy a senior model.