SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bom
The parcel reached 36 days, was tracked throughout the way, delivery to Ukraine by the NP service. Sent in a box and with a cover, everything works and the whole, the box is not crumpled. The screwdriver works smoothly, pleasant to the touch. There are two instructions, one in English, the other in Chinese. In the screwdriver need a battery, in the kit do not go. A good gift for a man, my husband liked the set. The store is not sociable.
Perfect screwdriver. Shipments very fast, and well protected. I recommend it.
Everything is fine, all-known screwdriver, twists
I really liked the screwdriver, convenient and practical. I use AAA 1350 NiMH batteries for unscrew-twist the laptop/tablet/mobile and all children's little things-do not you need to get a powerful electric screwdriver and screws small do not tear. The bits were strong, they did not lick at once. It all came in a navel, not damaged, workable and fully corresponds to the description. Seller recommend.
It's coming. Delivery is not long. The screwdriver is purely for technology-it does not pull power
Excellent product and quality, I would prefer it to have a little more strength, but it's fine for your size.
I liked it very much, I bought it as a gift
It's perfect, it brings all the tips needed to disarm a mobile phone. Partly the design is very nice.
Beautiful! It works great. Recommend!!! Arrived in Italy in 2 weeks about
Perfect design! Awesome for fine modeling work and hard to reach places!
20 days to Mo, the screwdriver is made qualitatively, like Xiaomi, only Xiaomi inscriptions I did not find anywhere)) I will remove the laptop will complement the review
works great, feels a bit weak but other than that its cool
15 days passed... The second screwdriver... the quality is excellent... I recommend .. full set .. only batteries need to buy... two finger...
Good screwdriver and bits set.
Very nice and it works like a charm :)
Si
first class service
Goods came within a certain time. Cool screwdriver, great spisuje with drobną elektroniką, phones, padami etc., larger śrubek rather Can't unscrew.
It came quickly, tracked all the way. It looks like an original (I did not find the knee-assembly zalpova). The twist is weak, holding two fingers almost gets up, perhaps the batteries are dead. In the kit there are no batteries, but there is a rag cover and a bunch of different bits. Everything is packed in a branded box. There is even a senseless instruction for Russian. For disassembly-assembly of laptop-phones-the very thing, if larger-will not pull. In general, the purchase is satisfied. Seller respect!
Thank you for safe delivery in difficult times.
Tool beautiful, handy to use for the repairs of things (watch phones etc.).
all good.
Received and thought it was stronger than it is. Nice product - but only for small things like phone repair.
Convenient thing
Must have
Delivery in ufa 13 days, the goods are very high quality, I recommend, the store did send the next day after the order, I recommend, packed for 4, but everything came intact. Therefore, 5 points to the seller, ordered several sets, the quality of the goods is delighted.
Super
All right, good quality and perfect design. Includes a practical cover.
not bad~~
Powered by 2 AAA batteries
Cool things from a good manufacturer. Fast shipping.
a litle cheap but ok
It didn't come quickly-the virus, the pandemic and all that. But it came. Perfectly done, perfectly packed! But keep in mind that this is no more than an electric hour screwdriver, the effort is quite small. Seller Thank you!
Sorry no batteries included...
A little bit of a screwdriver. For lazy.
It is not шуруповёрт :D disassembled the ears of a bit of excellent quality surprisingly they even durable did not merge although rushing the most tiny and seem fragile bat. He twisted like a screwdriver then already the most screwdriver mechanism eats 2 мизинчиковые batteries. Packing beautiful white minimalist good gift
Build quality seems good, I still need to test the power screwdriver.
It was pretty good to buy it with reasonable price. Just only it took so long
The description of the goods corresponds. The momentum is small than it seems. Two AAA batteries
Thank you. Sent quickly.
Excellent article. A high quality screwdriver for delicate work. Very good product
Correct works with 2 AAA batteries
Great thanks
Thank you! Good job!
Good sound. Very good. Electronic instrument children disassembly assembly specimen to use.
very happy with the product. would definitely recommend. thank you for supper fast delivery. wish you all the best.
I love the sound it makes but it's not it very strong i tried screws but it wasn't powerful enough but i still use it for the sound hahah its fun to play with
Packed well, in the kit are not batteries, as far as I understand it works from 2 AA batteries.
Convinient Driver