SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TechOiO (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techoio.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product well-received. Lot par.
good~
Great!
Excellent set, quality at altitude. Recommend!!!
Cool thing
Received.
Shipping wholesale Alibaba snapping up incredibly quickly. Weeks? Make you satisfied. Simple assembly time to write up to four.
Convenient and useful thing
Came very quickly, did not even expect. With the screwdriver itself, everything is fine, twists the screws, if strongly twisted it is necessary to loosen, and then with a screwdriver.
Very useful tool. What true engine is not too strong and is characterized by a sizable bezwładnością but at this price there is nothing better.
I’ve just got the product and it looks nice. I got this in a nice white box, which contains two smaller boxes. The first one contains the screwdriver itself and the second one contains many different head types, in a nicely thought rubberized support, which makes it very easy to keep the parts organized. It’s intended for small devices/objects, so don’t expect to be making wall holes with it, but it accomplishes its function very well (so far). This is a nice product and I’d recommend one if you want to take one with you all the time in your backpack. Oh, and a fabric case is also provided.
Cool toy. However, bag stinks
Recommended store and fast shipping!!
good quality product; req. 2x AAA (excl.)
Incredible! Thank you!
When you need to turn a bunch of screws that's it. Quality is OK.
Great set. Everything you need to eat. Lifhak. If on the cheholchik, open the seam in the middle, then inside and the screwdriver and all three sets of bits.
Super screwdriver! Recommend delivery fast, store thanks, packed well
Super quality, it is same as pictured.
Thank you, everything is well waiting for that cost
Very happy
Fire thing
Works once. Weak, for small works.
awesome
Great tool. Everything works. As a gift cheholchik
Great goods. Fast shipping. Excellent quality. The store is super!
Everything turns around, but there were no batteries, and with them
Came pretty fast, as on the picture, work well, all great!
Useful thing
Child can
Ordered February 16 the parcel came to res Khakassia on March 17 all works
Excellent Product recommend
Great!
Good screwdriver, but the button is down
Everything has come, works
Very nice
Ok
Very cool screwdriver, for disassembling laptops, mob. The phones are the most! Despite the Chinese New Year and coronovirus-the parcel arrived in Belarus exactly for 2 months. The set of bits is very high quality. The screwdriver is powered by two AAA batteries.
A good idea, but when unscrewed, the button is blocked, which is inconvenient. Or marriage. Or the idea of the Chinese, which is inconvenient.
All OK
Very very fast shipping, very qood quality of product, high torque
Great
OK
Quickly! Interesting screwdriver, only nach it to me I do not unscrew anything))) again will lie down
Beautifully crafted tool. Very nice high quality packaging. Would make a great gift. Surprisingly powerful. Annoyingly easily rolls off the table.
Like in the picture, I haven't tried it yet.
I advise everyone, cool thing
Excellent screwdriver and fast shipping! Comes with a cover, it is very convenient to store the screwdriver and a container with bits. No batteries included. Purchase satisfied.
This version is powered by two AAA batteries. The quality of performance is excellent. The force of untwisting/twisting is not to say that it is weak, but not the largest. In principle, for small bolts sufficient.
Its okay. works with AAA battery. comes without battery.